| pontefract ( @ 2007-10-10 22:05:00 |
| Current mood: | |
| Current music: | None |
Adventures in Quality: Part 1
Having discovered the work of W. Edwards Deming via Wikipedia, the first thing I did was to Google as much information as I could about his work in the field of quality.
The first website I found was that of the W. Edwards Deming Institute, which was founded shortly before his death in 1993. This contained a few interesting articles, but not much of use. The website of The UK Deming Forum website was similar in scope.
A search on Google Video followed, and... bingo! The BBC had made a documentary on Deming in 1992 that detailed his life and work and contined case studies:
Deming Documentary - Part 1
Deming Documentary - Part 2
Deming Documentary - Part 3
Further searching also turned up a BBC Radio 4 'In Business' documentary about Deming, which I've archived as an MP3 here, and is well worth a listen.
The next major discovery was the Deming Electronic Network Web Site, which is a vast online resource of Deming-related material and discussion, which has proved to be invaluable, if only for the brilliant papers written by Myron Tribus about Deming (Tribus was an associate of Deming's in the 80s) and the immensely useful guide to quality control tools.
After this initial research I was beginning to get a better appreciation for Deming's work, but I knew that to really start to understand it I'd have to go right to the source... which I'll write about in the next entry.